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Have questions about Zu.lk? Need technical support? Want to explore premium solutions? Our team is ready to help you get the most out of our platform.

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Frequently Asked Questions

Quick answers to common questions

For more comprehensive answers, visit our complete FAQ page

How quickly can I expect a response?

We typically respond to support emails within 24 hours. For urgent issues, premium customers can use our priority support channels.

Do you offer phone support?

Phone support is available for Premium plan customers. Free and Pro users can reach us via email, live chat, or our help center.

Can I schedule a demo?

Yes! Premium prospects can schedule a personalized demo. Contact our sales team using the form below or email [email protected].

How do I report a security issue?

For security-related concerns, please email [email protected] directly. We take security reports seriously and will respond promptly.

Business Hours

Support

Monday - Friday: 9:00 AM - 6:00 PM PST

Saturday - Sunday: Limited support

Sales

Monday - Friday: 8:00 AM - 7:00 PM PST

Saturday: 10:00 AM - 4:00 PM PST

For urgent technical issues, premium customers have access to Priority support