Terms of Service
Last updated: August 27, 2025
Terms Overview
These terms govern your use of Zu.lk's URL shortening service. Zu.lk is a product of Veventii (PVT) LTD. By using our service, you agree to these terms and our commitment to providing a reliable, secure platform for link management.
Legal Entity: Veventii (PVT) LTD operates zu.lk and is the contracting party under these terms of service.
1. Acceptance of Terms
By accessing, using, or registering for Zu.lk ("Service", "Platform"), operated by Veventii (PVT) LTD ("Company", "We", "Us"), you ("User", "You") agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these terms, please do not use our service.
These Terms constitute a legal agreement between you and Veventii (PVT) LTD and apply to all users, including visitors, registered users, and organizations using our service.
2. Service Description
Zu.lk provides URL shortening services that allow users to:
- Create shortened versions of long URLs
- Customize short link keys and parameters
- Track click analytics and performance metrics
- Manage links within organizations and teams
- Set expiration dates and password protection
- Access our API and MCP server integration
We reserve the right to modify, suspend, or discontinue any aspect of the service at any time.
3. User Accounts and Registration
Account Creation
To access certain features, you must create an account using Google OAuth authentication. You are responsible for maintaining the confidentiality of your account credentials.
Account Responsibilities
- Provide accurate and complete information
- Maintain the security of your account
- Notify us immediately of any unauthorized access
- Accept responsibility for all activities under your account
Account Termination
You may delete your account at any time. We may suspend or terminate accounts that violate these terms.
4. Acceptable Use Policy
Permitted Uses
You may use Zu.lk for legitimate business and personal purposes, including:
- Marketing campaigns and social media sharing
- Business communications and documentation
- Personal link sharing and organization
- Educational and research purposes
Prohibited Uses
You may NOT use our service for:
- Illegal activities or content that violates laws
- Malware, viruses, or malicious software distribution
- Phishing, fraud, or deceptive practices
- Spam, unsolicited communications, or harassment
- Adult content, violence, or hate speech
- Copyright infringement or intellectual property violations
- Circumventing security measures or system abuse
- Competing services or reverse engineering
Enforcement
We reserve the right to investigate violations and take appropriate action, including link removal, account suspension, or legal action.
⚠ Link Blacklisting Policy
Important: Links found to be violating our Terms of Service will be immediately blacklisted and made inaccessible. However, these blacklisted links will still count towards your monthly quota and subscription limits.
- • Blacklisted links cannot be accessed by users and will show an error page
- • The link creation still consumes your monthly quota allocation
- • No refunds or quota credits will be issued for blacklisted links
- • Repeated violations may result in account suspension or termination
- • Appeals for blacklisted links can be submitted to [email protected]
5. Content and Intellectual Property
Your Content
You retain ownership of URLs and content you submit. By using our service, you grant us:
- Right to store and process your URLs for service provision
- Right to generate analytics and performance data
- Right to display click statistics to you and your organization
Our Intellectual Property
Zu.lk, our logo, and service features are our intellectual property. You may not:
- Copy, modify, or distribute our software or content
- Use our trademarks without permission
- Create derivative works based on our service
6. Privacy and Data Protection
Your privacy is important to us. Our data practices are governed by our Privacy Policy, which includes:
- Minimal data collection necessary for service provision
- Secure data storage and transmission
- User control over data deletion and export
- Compliance with GDPR, CCPA, and other privacy regulations
7. Service Availability and Performance
Service Level
We strive to maintain high service availability but do not guarantee uninterrupted access. Planned maintenance will be communicated in advance when possible.
Rate Limits
We may implement rate limits to ensure fair usage and service stability. Premium users may have different limits based on their subscription.
8. Pricing and Payment Terms
Free Service
Basic URL shortening features are provided free of charge with usage limitations.
Premium Features
Advanced features may require payment. Pricing is available on our website and subject to change with notice.
Cancellation and Refunds
Subscription cancellations, refund eligibility, and link availability after cancellation are governed by our Cancellation & Refund Policy.
Key Points: All subscription fees are non-refundable except in specific circumstances. Links created during your subscription will remain active even after cancellation, but premium features will be disabled.
9. API and Integration Terms
Use of our API and MCP server integration is subject to additional terms:
- API keys must be kept secure and not shared
- Rate limits apply to prevent abuse
- Integration must comply with these Terms of Service
- We may modify API functionality with reasonable notice
10. Disclaimers and Warranties
Important Legal Notice
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.
We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, Veventii (PVT) LTD AND ZU.LK SHALL NOT BE LIABLE FOR:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Service interruptions or data loss
- Third-party content or actions
Our total liability shall not exceed the amount paid by you for the service in the 12 months preceding the claim, or $100, whichever is greater.
12. Indemnification
You agree to indemnify and hold harmless Veventii (PVT) LTD and Zu.lk from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of third-party rights.
13. Dispute Resolution
Governing Law
These terms are governed by the laws of the jurisdiction where Veventii (PVT) LTD is incorporated.
Dispute Process
Before pursuing legal action, parties agree to attempt resolution through good faith negotiation. Disputes may be subject to binding arbitration as permitted by law.
14. Changes to Terms
We may update these terms periodically. Significant changes will be communicated via email or service notifications. Continued use after changes constitutes acceptance of new terms.
15. Termination
By You
You may terminate your account at any time by deleting it through your account settings.
By Us
We may terminate or suspend accounts for violations of these terms, with or without notice.
Effect of Termination
Upon termination, your access ends immediately. Data retention follows our Privacy Policy. Surviving provisions include intellectual property, liability limitations, and dispute resolution.
16. Miscellaneous
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Veventii (PVT) LTD.
Severability
If any provision is found unenforceable, the remaining terms continue in full effect.
Assignment
You may not assign these terms without our consent. We may assign our rights and obligations.
17. Contact Information
For questions about these Terms of Service, contact us:
- Legal Entity: Veventii (PVT) LTD
- Website: https://veventii.com
- Email: [email protected]
- Support: [email protected]
- Business Inquiries: [email protected]
- Response Time: We respond to legal inquiries within 5 business days